Privacy Policy

1 Who We Are

UXPay Solutions operates the website uxpay.ai and provides a self-service autonomous beverage dispensing SaaS platform. For the purposes of GDPR, UXPay Solutions is the data controller responsible for your personal data collected through this website.

2 What Data We Collect

We only collect data that you voluntarily provide to us or that is automatically collected when you visit our website.

2.1 Data you provide directly

When you submit a demo request through our "Book a Demo" form, we collect:

• First and last name — to address you personally
• Work email address — to respond to your demo request
• Company / Venue name — to understand your business context
• Message (optional) — any additional information you choose to share

2.2 Data collected automatically

When you visit uxpay.ai, we may collect the following data automatically, subject to your cookie consent:

• IP address — anonymised where possible
• Browser type and version
• Pages visited and time spent
• Referral source (how you found our website)
• Device type (desktop, mobile, tablet)

This data is collected via Google Analytics 4 only if you have consented to analytics cookies.

3 How We Use Your Data

We do not use your data for automated decision-making or profiling. We do not sell your data to third parties.

4 How We Store Your Data

Demo request data submitted through our website is processed and stored as follows:

• Form submissions are processed via Google Apps Script and delivered by email to our team at support@uxpay.ai. Data is stored within Google Workspace (Google's servers), which is GDPR-compliant and operates under the EU-US Data Privacy Framework.
• Email correspondence is stored within Google Workspace (Gmail) and retained for as long as necessary to manage your enquiry.
• Analytics data (if consented) is stored by Google Analytics 4 on Google's servers. Google acts as a data processor under our instructions.

5 Cookies

Our website uses the following types of cookies:

We do not use advertising, tracking, or social media cookies. When you first visit our website, you will be asked to accept or decline analytics cookies. You can change your preference at any time by clearing your browser cookies and revisiting the site.

6 Third-Party Services

We use the following third-party services that may process your data:

• Google Workspace — email and form processing (Google LLC, GDPR-compliant, EU-US Data Privacy Framework)
• Google Analytics 4 — website analytics, subject to your consent (Google LLC)
• Google Fonts — font loading via Google's CDN (no personal data collected)
• Amazon Web Services (AWS) — website hosting via S3 and CloudFront (Amazon Web Services EMEA SARL, GDPR-compliant)

We do not share your personal data with any other third parties without your explicit consent, except where required by law.

7 Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate or incomplete data
• Right to erasure — you can ask us to delete your personal data ("right to be forgotten")
• Right to restriction — you can ask us to restrict how we process your data
• Right to data portability — you can ask us to provide your data in a structured, machine-readable format
• Right to object — you can object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at support@uxpay.ai. We will respond within 30 days.

You also have the right to lodge a complaint with your national data protection authority. In Ireland, this is the Data Protection Commission (DPC).

8 International Data Transfers

Some of our service providers (including Google) may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including:

• EU Standard Contractual Clauses (SCCs)
• EU-US Data Privacy Framework certification
• Adequacy decisions by the European Commission

9 Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us at support@uxpay.ai and we will delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: